Insurance / Billing / Authorization

We, at Bridger Orthopedic, are committed to your medical care.  Medical insurance and finances play a part in this care.  We have a staff of dedicated professionals who work to help you navigate the sometimes-complex parts of insurance.  

As the patient, it is your responsibility to understand the financial obligation based on your insurance coverage and policies.  This is a contract between you and your insurance company. We are not responsible for a lack of coverage or failure to pay by your insurance company.


Insurance

Insurance Eligibility & Coverage-It is the patient’s responsibility to verify eligibility and coverage. This includes deductibles, your co-insurance, allowable procedures, exclusions, and other restrictions. 

Non-Participating Insurance Plans “Out of Network” - It is the patient’s responsibility to verify whether Bridger Orthopedic contracts with your insurance plan.   Any outstanding balances are the responsibility of the patient.  There may be high charges on your account if you fail to verify Bridger Orthopedic participates with your insurance plan.   

No Insurance (Self Insured)- Payment is required at the time 

Insurance Information for Urgent Care Patients: Bridger Orthopedic is not a free-standing Urgent Care facility. We are required to bill your urgent care visit to your insurance company as an "Office" visit instead of an "Urgent Care" visit. What this means is that your insurance company may pay the benefits differently if billed under "Office" versus "Urgent Care" and your out-of-pocket expense may differ.


Workers Compensation & Other Accident cases 

If you have an accident or are injured in the workplace, please contact your employer, and notify them of the injury.  You are required to provide the following information:

  • Work comp carrier and address
  • Date of injury
  • Claim number
  • Employer at time of injury
  • Adjustor and contact phone number

If your claim is denied or not paid within a timely manner, you will be responsible for charges.  Bridger Orthopedic does not bill attorneys for medical services and we do not negotiate on disputed claims.  The patient is responsible for payment regardless of litigation status. 


Payment & Billing

You are responsible for all co-pays, co-insurance, and deductible at the time of service.  The contracts that we have with your insurance companies do not allow us to waive or write off your co-insurance amounts; we are required to collect such amounts at the time of service.  We bill participating insurance companies as a courtesy to you. 

You can pay your bill by logging into our patient portal, mailing in your payment or calling the billing department at 406-556-9112.


Authorization 

Most insurance companies require prior authorization for surgery, injections, diagnostic studies (MRI, CT, etc.) and therapy.  This authorization can take up to 21 business days depending on your insurance company.   If you do not want to wait for the preauthorization you can pay for services in full by calling our billing department at 406-556-9112 then proceed with scheduling for recommended services.